Privacy Policy & Security
Ouachita Provisioning Services is committed to respecting your privacy
and making sure you feel comfortable and secure about your shopping
experience. Following are answers to commonly asked questions:
What information does Ouachita Provisioning Services gather?
We gather only the information that you provide to us and we use the
information to help us improve your grocery-shopping experience. When you
shop with us, we collect and store personal information including your
name, address, telephone number, e-mail address, and/or credit card
information. We also store information related to your store preferences,
grocery preferences, previous grocery lists, and any customer service
notes taken by your delivery driver. We store information whenever you
participate in a survey or promotion or contact Customer Service. We use
the information you provide to improve our service to you.
Does Ouachita Provisioning Services share personal information?
We do not share your personal information with any other business or
company. We do not provide lists of our customers, mailing addresses,
email addresses or any type of personally identifiable information to any
other business or company.
We may disclose your personal information if the law requires us to do
so. Also, if we have reason to believe that you or Ouachita Provisioning
Services are being harmed, we may share your information — without
contacting you for permission — to protect against damage. (One example of
this damage would be identity fraud.)
How secure is my personal information?
Access to personal information is allowed for business purposes only.
People who have access to personal information, including team members of
Ouachita Provisioning Services and non-employees performing business
functions for Ouachita Provisioning Services, are under an obligation to
safeguard such information. Ouachita Provisioning Services maintains
physical, electronic and procedural safeguards to guard your personal
information.
What about my credit card information?
Please do not send your credit card number or other financial
information to us via e-mail or fax. We do not currently have the
capability to securely encrypt, receive or store this information in this
manner. Please call a Ouachita Provisioning Services Representative at
(501) 545-3556 to conduct the financial portion of your transaction
What about my e-mail address?
When you provide your e-mail address, we keep it on file so we can
communicate information of vital importance: policy changes, special
holiday delivery schedules, etc. We also use e-mail to send you news
updates, notices about special offers and promotions. If you would prefer
not to receive e-mail from Ouachita Provisioning Services, let us know.
What happens when I send you feedback?
We appreciate your comments regarding your Ouachita Provisioning
Services shopping experience and the OPS website. Please know that when
you send us feedback, suggestions or any communications, we may publish
and/or distribute this information at a future time. For example, we may
share your comments with our team members or publish them in
customer-information materials.
Customer Agreement
Your use of Ouachita Provisioning Services means that you accept the
practices detailed in the Privacy and Security Statement.
|
